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F.A.Q.'s
What
does HRA do?
Are there waiting lists?
Is
HRA statewide?
How much
does it cost to receive services?
Does HRA accept
Medicaid / Medicare?
Do all clients receive 40 hours per week of service?
Has HRA been around long?
How does HRA find
attendants?
How do I get services
from HRA?
What
are the requirements to be an attendant?
Who are your clients?
HRA Privacy Statement
What
does HRA do?
1) The CMPAS (Client Managed
Personal Attendant Service) Program provides personal attendant
care to adults with disabilities in the Dallas / Ft. Worth area, and performs nonmedical tasks.
2) The CDS (Consumer Directed Services) Program is a fiscal intermediary
service to participants of the CMPAS, PHC, CBA, HCS, TxHml, PCS,
MDCP, CLASS and DBMD
programs in Texas. For referral & additional CDS info,
existing DADS clients may contact
your DADS case manager.
For those not yet enrolled in a DADS
program, please call our office for additional information.
Are there waiting lists?
Services are based on funding
received from DADS (Texas Dept. Aging & Disability Services)
and donations from the communities we serve. Our funding is
limited, but we serve as many people as we can with the dollars
we receive each year.
Is
HRA statewide?
Yes. Some of our programs serve
people in Dallas, Tarrant and surrounding counties (Collin,
Denton, Ellis, Hood, Johnson, Kaufman, Parker, Rockwall & Wise)
– eleven (11) in all. HOWEVER, the Consumer Directed Services “CDS”
program is available through HRA to participants of the CMPAS,
PHC, CBA, HCS, TxHmL, PCS, MDCP, CLASS and DBMD programs throughout the state of
Texas.
How much
does it cost to receive services?
CMPAS - No client or prospective client is
ineligible due to finances. HRA holds a contract with DADS to
provide Client Managed Personal Attendant Services (CMPAS), so
we adhere to their guidelines / policies & procedures. DADS
provides a chart by which we calculate whether or not a client
(or prospective client) may be required to pay for a portion of
their services. Depending on net income, a sliding scale
applies, ranging from no fee for service to full payment.
CDS-No fee for service. Eligibility
is determined by a DADS case manager.
MHMR-Will depend on which program
you are on. Ask your case manager.
DARS-No fee for service from client.
Eligibility is determined by a DARS case manager.
PHC-No fee for service. Eligibility
is determined by authorizing agency (DADS or Evercare).
Does HRA accept
Medicaid / Medicare?
We do not accept Medicare. However, most of our programs are
funded by Texas Department of Aging & Disability Services,
and are for those people eligible for Medicaid.
Do all clients receive 40 hours per week of service?
No, depending upon where you live, your diagnosis, your age and
your level of disability, some people may receive as few as 5
or as many as 80 authorized hours per week. Hours are determined
during an assessment conducted by the Client Coordinator
following DADS guidelines. On the CDS and PHC programs, the
hours are determined by your DADS Case Manager.
Has HRA been around long?
HRA has been providing services for
over 32 years.
How does HRA find
attendants?
Our programs allow clients to hire whom they choose, after the
applicant completes our required paperwork and a Criminal
History Check is done. Attendants can be found by word-of-mouth,
ads in the paper, or through Texas Workforce Commission.
How do I get services
from HRA?
For personal attendant care on the CMPAS program, you need to
get your name on our interest list, which usually takes less
than 10 minutes to complete. Please call us at 817-469-1977 and
ask for our Region 3 Case Manager, Jamie McCartney at ext. 102.
For the CDS program, contact your
DADS case manager, who will provide information about the CDS
program. If you do not have a case manager please call us and we
can walk you through the intake form or you can call
888-337-6377 directly.
For Primary Home Care, your DADS
Case Manager can make the referral.
For DARS, your DARS case worker can
make a referral.
For MHMR, your MHMRTC or Dallas
Metrocare case worker can make a referral. Ask if our partner
agency, ASP Special Connections has an opening available.
Private Pay
What are
the requirements to be an attendant?
Attendants must be 18 or older, with no
criminal history problem that bars employment. We prefer that
our attendants have a minimum of 6 months experience working
with people in a service capacity. However, we do provide
orientation & training on the job.
Who are your clients?
We serve people with all types of physical disabilities
throughout the state of Texas.
HRA
Privacy Statement
Information Collection and Use
Helping Restore Ability is the sole owner of the information
collected on this site. We will not sell, share, or rent this
information to others in ways other than those outlined in this
statement. Information which identifies a specific individual
will not be disclosed to others without the user’s permission
unless necessary to provide services which the user has
requested.
Sharing
This
aggregate information does not contain personally identifiable
information and therefore cannot identify any specific
individual. We use an outside credit card processing company for
donations.
Links
This Web site contains links to other sites. Please be aware
that HRA is not responsible for the privacy practices of such
sites. We encourage our users to be aware when they leave our
site and to read the privacy statements of every Web site that
collects personally identifiable information. The HRA privacy
statement applies solely to information collected by HRA.
Newsletter
If a user wishes to subscribe to our e-mail newsletters, we
ask for contact information such as name and email address.
Security
This website takes every precaution to protect our users'
information. All of our users' information is restricted in our
offices. Only employees who need the information to perform a
specific job (e.g., our Finance department) are granted access
to personally identifiable information. The servers used to
store personally identifiable information are kept in a secure
environment.
HIPA
HRA strictly adheres to the mandatory HIPAA regulations.
